The service area, available to your clients
Provide your clients with a dedicated space for room and service bookings: every request is taken directly into the platform, without re-entry.
Your clients book, you handle it live
A simple portal for your clients, directly connected to your operations: every booking and every request arrives ready to be handled.
Room booking
Your clients book spaces and resources online, with time-slot conflict management.
Service requests
Every request is routed and taken into account directly, from submission to processing.
Notifications & tracking
Automatic confirmations and real-time tracking of booking status.
A request submitted, immediately taken into account
The service area eliminates emails and phone calls: your clients book a room or submit a request, and everything flows directly into ChroniclesOne: time-slot conflict management, processing steps, and notifications included.
- Direct handling in the platform, without re-entry.
- Conflict management for time slots and resources.
- Automatic notifications and end-to-end status tracking.
Zero friction for the client: they book independently and receive an immediate confirmation, while you keep control of the schedule.
Every service request tracked through to completion
Air conditioning out of order, need a temporary badge, supply request: each ticket is categorized, assigned to the right department, and tracked with a displayed processing time. Your clients see progress live, without having to follow up.
- Automatic routing according to category: reception, technical, logistics or HR.
- Displayed processing time as soon as the ticket is created, with an alert if it takes too long.
- Full history of exchanges and attachments, accessible to both client and operator.
SLA met at 98%: proactive alerts prevent overruns before they happen.
Your spaces’ occupancy rate, at a glance
See in real time which spaces are free, occupied, or under maintenance, by building, by floor, or by room type. The weekly schedule anticipates usage peaks and optimizes the allocation of shared resources.
- Weekly view by space and by site, with color-coded occupancy indicators.
- Peak detection occupancy and automatic redistribution suggestions.
- Monthly report exportable: utilization rate, underused rooms, potential savings.
Up to 30% better used space: occupancy data guide your layout decisions with no guesswork.
Offer a service space to your clients
Discover in a demo room booking and automated routing of service requests.